I need a refund- what is the process?

We are always happy to consider your request! If it is within the terms agreed to, we will be delighted to help quickly. Once a refund is issued, it will take 5-10 business days to show in your account, based upon your bank.

**Please note***
If you opt to dispute a charge with your bank, it will extend the process. Because we must submit evidence when a dispute is issued,  the bank's decision must be reached in order to proceed. That process can take up to 30 days, sometimes longer. It is best to request with us directly. We are here to help!